OTF StandBy (Waitlist System)
Revolutionizing Waitlists for Restaurants
OTF StandBy, an innovative feature by OTF POS, takes the hassle out of waiting for a table at your favorite restaurant. Upon arrival, guests provide their name and phone number to the host, who enters them into the OTF StandBy system. The waiting list is then displayed on a TV screen at the restaurant’s entrance. When a table is ready, customers receive an SMS notification, allowing them to wait comfortably in their car or any location they choose. No more crowded lobbies or long lines—just a seamless dining experience.
How OTF StandBy Works: A Step-by-Step Guide
Arrival & Check-In
Upon arrival at the restaurant, the guest provides their name and phone number to the host.Host Inputs Information
The host enters the guest’s details into the OTF StandBy system.Waitlist Display
The system instantly updates the waitlist, which is shown on a TV screen at the entrance of the restaurant.Real-Time Updates
Guests can see their position in line on the screen, and they are free to wait wherever they want.SMS Notification
When a table is ready, an automatic SMS is sent to the guest, notifying them that their table is available.Seamless Seating
The guest returns to the restaurant to be seated, avoiding the need for long waits near the host stand.
Key Benefits of OTF StandBy
- Flexible Waiting: Customers can wait in their car or nearby until their table is ready.
- No Crowds: Avoid crowded lobbies and improve guest comfort.
- Instant Notifications: Guests are notified via SMS when their table is available, enhancing the customer experience.
- Efficient Management: Hosts manage waitlists more efficiently with real-time updates displayed on-screen.
Best of all, there’s no need to install apps or complicated systems—everything is easily accessible through a web browser. OTF StandBy enhances customer satisfaction while simplifying guest seating management, making it a must-have for modern restaurants.
Get Started with OTF StandBy Today!
