Turning First-Time Guests Into Loyal Restaurant Patrons

Customers are the lifeblood of a restaurant, especially those that become loyal patrons. Considering how competitive the restaurant business is, how do you go about turning a first-time guest into a loyal customer?

Consistency is a major component of the customer experience. If you’ve been to a restaurant, you know how off-putting it can be not to be acknowledged when you walk in or trying to figure out if you should sit or wait to be seated. A consistent standard of service across repeat visits means greater chances of customers returning. On that note, setting up a POS system and implementing a rewards program can also go a long way in boosting loyalty.

You’ll have no way of knowing how your restaurant customers feel if you don’t provide any feedback. This doesn’t mean you need to create a lengthy, full-fledged survey. When providing the check, for example, having the customer fill out one or two effective questions on paper or using a POS system can help you see where you may need to improve or which dishes are generating the most positive feedback.

This update is by On The Fly POS, a restaurant point of sale app focused on a simple to use, yet highly effective digital tablet menu system. Our system can replace paper menus using a modern solution available in multiple languages that integrates seamlessly with modern POS systems. Features include table ordering and payment, a user-friendly backend, email or printed receipts, and menu integration complete with high-quality photos and video. For more information or to schedule a demonstration, visit our website or email info@ontheflypos.com.

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About On The Fly POS

On The Fly POS is an easy-to-use Cloud Based point-of-sale (POS) that helps businesses of all sizes reach their full potential through the power of cloud technology.
“On The Fly” POS helps business owners gain control over processing payments, generating reports, managing staff, and organizing inventory. In addition to the many features, the software has been designed as an easy to set up and use Point of Sale System. The user-friendly interface ensures that your business will be ready to trade within minutes.

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