Are you familiar with the Pareto principle? It says 80 percent of the revenues come from only 20 percent of customers when viewed through the lens of marketing and sales. The concept is relevant to this day and reinforces the importance of providing your best customers premium treatment while making you think critically about ways to boost profit among the remaining 80 percent.
A point-of-sale (POS) is the nucleus of any business operation involving a fusion of distribution, marketing, inventory, customer care, and customer support. However, it also plays a pivotal role in driving consumer loyalty and increased revenue.
Having to wait in long lines is a common frustration among customers. Using a versatile, modern POS, you can concentrate on speedier checkout while serving a greater number of customers, resulting in an enhanced experience for your customers.
You should also be able to set up various payment options through your POS. Modern consumers are by far a standardized group and prefer multiple payment options, including credit cards, digital wallets, and more. The more choices that you provide, the greater number of satisfied customers.
Technology enables you to attract certain repeat customers, finishing every transaction positively. But don’t disregard the importance of a follow-up: this could mean adding a little surprise with each order, such as a discount for a subsequent visit, or simply another “thank you”. The reporting tools of your POS will allow you to evaluate customer data for a suitable follow-up.
This update is by “You Can Put It Anywhere” On The Fly POS, a business point of sale app focused on being easy to use, yet providing a highly effective digital tablet system. Our system integrates seamlessly with modern POS systems. Features include easy payment processing, a user-friendly backend, email or printed receipts, and support for high-quality photos and video. For more information or to schedule a demonstration, visit our website or email info@ontheflypos.com.
