While COVID-19 has forced stores and restaurants to change things up, dining establishments in particular need to be ready to respond once the pandemic has subsided and social distancing is no longer a necessity. Under normal circumstances, customers display strong preferences for technologies that allow them to take care of orders digitally via apps, kiosks … Read more
Whether it’s a retail store or restaurant, first impressions are everything with customers. In just a few minutes, a first-time customer can make an opinion, and that can be the determining factor. That being said, there are some fairly simple ways to potentially keep a customer satisfied. For starters, don’t just say hello. Instead, greet … Read more
Integrating online orders with a POS system is now commonplace. Food outlets can offer ordering online through various apps where customers are prompted to enter a location. Upon entering their order and location, the POS system accepts the order and payment, using the POS system’s payment processing capabilities. With an online ordering enabled POS system, … Read more
Point of sale (POS) systems and apps have revolutionized the way businesses interact with their customers. Furthermore, modern payment options mean customers can forego cash while still paying securely. With most people using smartphones, now is the time to upgrade to a POS if you haven’t already done so. Let’s explore a few reasons why … Read more
As your customers are browsing your electronic menu on your POS system, there will likely come a moment when someone can’t make up their mind and decides to ask for a recommendation. Having a team that’s well-trained on recommendations can boost sales, word of mouth, and relationships with repeat customers. There’s a correct and incorrect … Read more
Without customers there is no restaurant. Hence, customer satisfaction is absolutely of the essence, and it is among the make or break factors that will determine the success of a restaurant. Loyal customers that genuinely enjoy making repeat visits are the differing factor from those that simply like the menu. Upon entering a restaurant, the … Read more
You may have noticed a proliferation of so-called pop-up restaurants. This relatively new trend allows owners to test out new concepts or offer a chance for diners to try something new without the sometimes exorbitant costs involved with opening a full-fledged, brick and mortar location. Think of them as the evolution of food trucks. In … Read more
The payment gateway is what enables a merchant to accept payments via credit card, whether that’s online or physically. They are comprised of the physical card-reading systems and payment terminals plus the transaction payment processing portals. You’ve likely noticed that most restaurants have also adopted payment services like Google Pay and Apple Pay, courtesy of … Read more
There may be a wide selection of restaurant POS systems out there to choose from, but not all of them will deliver the best experience. If your solution requires reading lengthy manuals or is too convoluted, it won’t provide the efficiency you need in your restaurant. When evaluating a POS system, you want to focus … Read more
Los beneficios de los quioscos de autoservicio para su restaurante y sus clientes: Los clientes buscan cada vez más comodidad en sus vidas y la industria de los restaurantes está cambiando rápidamente para acomodarlos al ofrecer servicios de entrega / recogida y pre-pedido como algo común. Poder realizar pedidos online desde cualquier dispositivo en cualquier momento ha … Read more
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